Privacy policy

Privacy Policy for LaCendre

Effective Date: September 5, 2025

At LaCendre, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with LaCendre and use our skincare products and services.

1. Information We Collect

We collect personal information from our customers in a variety of ways, including when you:

  • Visit our website or mobile applications

  • Create an account or profile with us.

  • Place an order or purchase our products.

  • Subscribe to newsletters or marketing communications

  • Participate in promotions, surveys, or customer feedback

  • Contact our customer service or support teams

The personal information we collect may include your name, contact details (such as email address, phone number, and postal address), payment information, purchase history, preferences, and any other information you provide to us voluntarily.

2. How We Use Your Personal Information

We use the personal information collected to offer and provide our products and services to you. Specifically, we utilize your information to:

  • Process and fulfill your orders and transactions

  • Develop, enhance, improve, and personalize our products and services

  • Market, sell, or otherwise provide products, services, or information relevant to your interests

  • Communicate with you about your orders, promotions, updates, and offers

  • Respond to your inquiries and provide customer support

  • Conduct research and analysis to improve our business operations

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing agencies — always under strict confidentiality agreements.

4. Data Security

LaCendre takes reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We utilize industry-standard security technologies and procedures to protect your data.

5. Your Choices and Rights

You have the right to access, correct, or delete your personal information held by us. You may also opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

LaCendre
Reg No: 259235
Phone Number: 01128560001
Address: Nasr City, Cairo
tax card No: 772-100-802